HarveyStore guarantees all watches sold through our web-site to be 100% brand new, genuine, in the original box, including the papers (including the warranty card/book), and with the original serial number intact and unaltered.
Harvey Store is NOT an authorized dealer of any brand watch we sell. We source most of our watches from authorized dealers and other direct, reliable sources. We do not source our watches through unreliable or questionable sources.
Every watch manufacturer imprints a serial number on each of their watches for identification purposes. HarveyStore.com guarantees that each watch it sells bears the original manufacturer’s serial number, intact and without any alterations.
HarveyStore.com guarantees that every watch it sells is authentic and that the serial number on each watch has never been altered or modified in any way.
The manufacturers dictate that their watches be sold through the authorized channels at full or close to full list prices.
We have arrangements with direct authorized dealers/distributors both in the US & internationally where we commit to buy large quantities of goods from them throughout the year.
If in the unlikely event something does go wrong with your watch for 2 years from date of purchase, the watch would need to be sent back to us. If the issue is an easy fix such as a regulation, battery change or a similar simple issue – we have contracted highly qualified professional watchmakers who are capable of correcting these simple issues (water resistance testing after opening the watch & other such concerns are completely guaranteed). Our watchmakers are authorized repair centers for many high end watch manufacturers & can easily deal with these simple corrections.
However if we determine that the defect is of a more serious nature, we will actually have the watch returned to the respective manufacturer through our authorized dealers. The only issue with sending a watch back to the manufacturer is the lead time. Unfortunately the manufacturers can take a minimum from anywhere between 4-8 weeks to repair a watch, sometimes longer if parts are back ordered.
HarveyStore - Helvetic Time AG, Seestrasse 112, 8806 Bäch SZ (CH) is able to pass along an authorized dealer stamped warranty card.
All our watches comes with International Manufactuer Watch
When the manufacturers warranty is included with the watch, we will include the original authorized dealer endorsed warranty card, in which case any warranty service requirements shall be handled directly between the consumer and the manufacturer. That is not to say we will not assist in getting the warranty service.